Better Testing, Worse Quality
February 14th, 2001
Filed under Presentation, Publications
presented at the SM/ASM 2001 conference
When software managers learn that their software isn’t meeting customer expectations, the first thing many do is increase the test effort. This presentation illustrates how better testing can ironically lead to worse quality. See presentation (pdf).
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Dec 21, 2006
11:40 am
[…] I presented “Better Testing, Worse Quality” in 2001 at the SM/ASM conference. The paper remains one of the most popular on my site. In it, I use a diagram of system effects to explain how a big improvement in system-level independent testing can, ironically, lead to worse quality as the level of developer testing goes down. […]